Manage the full reader lifecycle
Build stronger relationships with your audience by managing every touchpoint — from first visit to loyal subscriber. Naviga Audience empowers publishers to understand behavior, deliver compelling experiences, and maximize lifetime value across both print and digital channels.
Subscriber management
Unified account management for print and digital, with self-service options that reduce operational overhead.
Offer management
Tailor, test, and deliver personalized offers that adapt dynamically to reader behavior.
Campaign execution
Launch and optimize multi-channel campaigns across newsletters, web, mobile, and print.
Actionable insights
Uncover powerful audience insights that drive smarter engagement decisions.
Engage your audience in meaningful ways
Whether it’s the first visit or the 100th, every interaction can move readers further down the funnel:
The Naviga Audience Cash Discounting program has been a tremendous success for us. It has streamlined our payment processes, improved efficiency, and delivered measurable financial benefits in a very short period of time. The program quickly proved its value by reducing costs while also being simple for our team to implement and manage. Even as these changes were put in place, we have been able to continue growing our autorenewals, which has strengthened our overall performance.
Seamless subscription & revenue management
Create user-friendly subscription experiences that drive loyalty and reduce churn:
The audience workflow
From first touch to loyal subscriber:
Attract
Capture attention with relevant content and campaigns.
Engage
Personalize experiences across print and digital to deepen relationships.
Convert
Seamlessly onboard new subscribers with flexible purchase paths.
Retain
Automate renewals, campaigns, and retention programs.
Optimize
Continuously refine with actionable insights and data-driven decisions.
Resources and insights to inspire
See how Naviga Audience supports global media organizations.
ON-DEMAND WEBINAR
Increase subscriber retention with Naviga Audience & ProsperStack
In this on-demand webinar, Naviga, ProsperStack, and Star Tribune share how online cancellations, simple optimization tools, and proven strategies like stop-save can boost retention and double results. Watch now to learn more!
WHITE PAPER
The audience journey:
from visitor to reader to subscriber
Subscriptions surged in 2020, with some markets growing 110%. Today, publishers rank them above ads for revenue. This white paper explores reader journeys, key triggers, and strategies to boost engagement and drive growth.
ON-DEMAND WEBINAR
Discover Naviga Subscribe with circulation's latest features
Discover the latest in NCS Circulation with our 30-minute on-demand webinar. Explore 2025-1.0 updates, from enhanced security and flexible pricing to new subscriber conveniences like one-time tipping. Watch now to learn more!
Advanced features at a glance
Engagement & campaigns
Personalized offers, templates, and cross-publisher campaign management.
Print + digital parity
Unified management of subscriber accounts, offers, and campaigns across both print and digital channels.
Subscription management
Integrated billing, modern payment support, workflow optimization.
Analytics & Insights
Real-time behavior data, segmentation, retention, and profitability reporting.
Ready to understand and grow your audience?
Trusted by leading publishers worldwide, Naviga Audience combines data-driven insights, seamless engagement tools, and subscription management to maximize reader lifetime value.
Empower your teams, delight your readers, and grow sustainably — with Naviga Audience.